Symptoms of a broken Laptop DC power jack
The laptop only operates when you hold the DC power plug in a certain
direction (DC jack is broken or loose).
The laptop only runs on battery power (no power is getting through the DC
jack).
The laptop gets no power at all.
The laptop will not charge the battery.
The laptop switches from AC power to battery power intermittently due to a
loose or broken power jack.
The laptop suddenly shuts off.
The DC jack may feel loose.
Sparks come out of the back of the laptop when you insert the power plug
into the DC jack
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